Insurance Claims

Despite the advertised promises, an insurance claim process can be lengthy and daunting. We can assist you with making your claim to ensure it is a smooth process. We provide you with the forms to be completed along with any additional guidance on how to complete the forms to remove the stress from completing these forms. We then liaise with the insurer on your behalf to submit the claim and respond to any queries from the insurer.  

Also, occasionally situations may arise where your insurance company refuses to pay your claim. There are times when we can also assist you with dealing with insurance companies.   

Your claim may be declined by an insurer relying on a legal technicality or the fine print in a policy.  Unreasonable delay or declining a claim can cause additional stress and hardship. 

Insurance companies know that an experienced lawyer will hold them to account if they unreasonably deny or delay your claim. With our legal support and guidance, we can help you: 

• find out if you have a valid claim 
• understand the fine print in your policy
• make a claim on your behalf and track its progress 
• lodge a dispute on your behalf 
• represent you in a tribunal or court if required
• get you the result you deserve, which may include penalty interest from the insurer if it caused any unreasonable delay. 

If you need any assistance, contact one of our lawyers at  [email protected]  or call 02 9279 1179 for a no-obligation discussion and for expert legal advice.